Remote / Virtual COVID-19 Crisis Response Assessment & Training
This is a half-day remote/virtual COVID-19 Crisis Response Assessment & Training program. It begins with a remote Crisis Response Assessment (about two hours). The Assessment focuses on a series of related questions in four assessment categories: Employee Health & Hygiene; Crisis Preparedness; Employee/Process Sanitation; and Customer Assurance. It also includes a stakeholder virtual meeting to review Assessment results. The critical COVID-19 Management Awareness Training Program that follows will be delivered virtually (about 1.5-hours with Q&A). This training is uniquely tailored based on the results of the Assessment. It covers valuable information in the four assessment categories. The overarching focus of this training is on employee health and safety. Since it is delivered using the Zoom platform, participants can be located in any number of locations. The assessment and training also includes:- A Critical COVID-19 Management Awereness Training Program for your leadership team (about 1.5 hours with Q&A).
- Support on how to enhance your cleaning and process sanitation effort. Also, a discussion regarding RKE Virucide Protection Program.
- A critical review of employee health and hygiene practices.
- How to effectively address biological hazards.
- Ways to build employee and stakeholder confidence (employees need to feel safe).
- Technical guidance with your crisis management effort to ensure business continuity
CFS can also support you with enhancing your crisis management plan.
Retail COVID-19 Crisis Response Assessment
This two-hour retail COVID-19 Assessment is critical in light of corona virus demands on grocery stores and supermarkets. This proprietary Assessment consists of over thirty high-risk focus areas to protect employees and customers. These critical touch points include, but are not limited to: front-end; store itself; processing rooms; break-rooms and offices. An important aspect of this COVID-19 Crisis Response Assessment is improving customer and employee confidence.
The overarching focus of this Assessment is on employee and customer health and safety. It is designed to be a stand-alone Assessment or combined with a routine store audit. The Assessment critically evaluates Employee Health & Hygiene; Crisis Preparedness and Cleaning and Process Sanitation. Store cleanliness, image and brand promise are also integral parts of the Assessment. Customer confidence and perception are more critical now than ever before.
This Assessment is typically unscored to identify your brand’s specific coronavirus response actions. There will be one-on-one brief meetings with the store management team and food handlers to address areas of concern. Our approach also minimizes store interruptions. This includes a comprehensive Assessment Report. These reports are discussed with the manager-in-charge and select staff. Weekly summary reports are also available to corporate.
